How do I return an item?

WARRANTY POLICY

Adam’s provides warranty and satisfaction guarantees pending appropriate and reasonable use of products for their intended purpose. Abuse, modification, alterations or use of any product outside its intended or described purpose can be grounds for denial of warranty claims. All products are covered against manufactures defects and are not covered for normal wear and tear. Consumable items such as towels, pads, and applicators will be covered against defect for their average useful life as defined by Adam’s Premium Car Care. Partial credit is possible in place of non-warranty returns or items returned in a condition indicative of improper or unintended use. Warranty and guarantee applies to the original owner only and is non-transferable. Proof of purchase is required.

RETURN, REFUND, OR EXCHANGE

Items returned to Adam's Polishes for warranty, guarantee, or satisfaction claims must be accompanied by completed Return Authorization form. To obtain the Return Authorization forum please contact our customer service team by emailing store@ssshine.com . Items returned without Return Authorization or proof of purchase may not be processed.

Customer is entitled to a their choice of exchange for like items, refund, or store credit pending review of the items and reason for return is evaluated by a member of the Adam's Polishes customer service team.


Customer is responsible for all shipping costs if seller is not at fault.

NG International Import & Export
Raymond, ME
CS Email: store@ssshine.com
CS Phone # 617-910-6889